At hellosihab, our goal is to ensure customer satisfaction by delivering high-quality digital educational content. Because our products are digital video courses, we follow a strict return and refund policy:
1. No Refunds or Cancellations
- Since courses are digital assets and instant access is provided, all sales are final once the course link is shared.
- We do not offer refunds for accidental purchases, changes of mind, or personal reasons.
- Please review the course information carefully before making a purchase.
2. Exceptions & Technical Issues
- Non-Delivery: If a technical issue on our end permanently prevents us from delivering your course access after payment confirmation, a full refund will be issued.
- Incorrect Product: If we accidentally send you the wrong course link, contact us immediately and we will replace it with the correct one.
3. Return Limitations
- Digital video courses cannot be "returned" once accessed or delivered. However, we are fully committed to resolving any access or technical issues you might face.